customer project

Customer requirements:
Analysis of TC equipment installed at 120 locations and introduction of a uniform TC/IT-Infrastructure (technical, operative, cost efficient).

Our project competence:

Analysis of existing TC/IT infrastructure
Construction of a TC database
Definition of future standards for the areas:
Tarif and line management
TC systems
  Network design (LAN/WAN)
  Applications
Centralisation of the purchasing process
Creation of a maintenance and service concept
Introduction of call centre standards
Supervision and co-ordination of all installations
Acceptance and documentation of all locations


Result:

Construction of a future-orientated TC/IT landscape while making significant cost savings