... in practice

Get to know our services by taking a look at customer projects:

Hughes Networks is a global supplier of broadband satellite solutions and services for the professional and private sector.
Customer requirements:
Creation and guideline definition of a safety concept according to ยง 109 German telecommunications regulation (TKG).
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Carlson Wagonlit Travel (CWT) belongs to the worldwide leading suppliers of business travel management.
Customer requirements:
Conception and introduction of a VoIP solution for EMEA on the basis of virtual call centre functionality.  read more

The KfW bank group promotes small and medium sized companies, investments abroad and finances infrastructure procedures.
Customer requirements:
Development of a mobility concept for worldwide VPN connection of the KfW employees with particular regard to newly industrialising and developing countries.
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Continental Airlines is the fifth largest airline worldwide.
Customer requirements:
Call centre optimisation taking into account company-specific target specifications from the US headquarters and the respective national regulations.   read more

The Accor group is the largest hotel chain in Europe. The brands Sofitel, Novotel, Mercure, ibis, Etap and Formule 1 among others belong to them.
Customer requirements:
Integration of new front and back office systems into the existing TC/IT-Infrastructure.
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Carlson Wagonlit Travel (CWT) belongs to the worldwide leading suppliers of business travel management.
Customer requirements:
Analysis of TC equipment installed at 120 locations and introduction of a uniform TC/IT-Infrastructure (technical, operative, cost efficient).  read more